Getting Started with Outlook
Explore the Outlook Interface
Send a Simple Message
Reading Messages
Reply to and Forward a Message
Print a Message
Delete a Message

Composing Messages
Address a Message
Format a Message
Check Spelling and Grammar
Attach a File

Organizing Messages
Open and Save an Attachment
Flag a Message
Organize Content with Folders

Managing Contacts
Add a Contact
Sort and Find Contacts
Find the Geographical Location of a Contact
Manage Contacts

Scheduling Appointments
Explore the Outlook Calendar
Schedule an Appointment
Assign Categories and Edit Appointments

Scheduling Meetings
Schedule a Meeting
Reply to a Meeting Request
Propose a New Meeting Time
Manage Meetings
Print the Calendar

Managing Tasks and Notes
Create a Task
Edit and Update a Task
Create a Note
Edit a Note
Display a Note on the Desktop

Setting Calendar Options
Set Work Days and Times
Display an Additional Time Zone
Set Availability Options

Customizing Message Options
Modify Message Settings
Modify Delivery Options
Change the Message Format
Notify Others That You will be Out of the Office
Create a Distribution List
Insert a Hyperlink

Tracking Work Activities Using the Journal
Automatically Record a Journal Entry
Manually Record a Journal Entry
Modify a Journal Entry

Managing Tasks
Assign a Task
Reply to a Task Request
Send a Task Update
Track Assigned Tasks

Sharing Folder Information
Specify Folder Permissions
Delegate Access to Folders
Access Another User's Folder
Send Calendar Information in an Email Message

Customizing the Outlook Environment
Customize the Toolbar
Create a New Toolbar
Customize the Menu Bar
Customize the Quick Access Toolbar
Customize the To-Do Bar
Create a Folder Home Page

Locating Outlook Items
Sort Messages Using Multiple Criteria
Find Messages
Find Outlook Items Using Multiple Criteria
Filter Messages
Organize Messages
Manage Junk Email

Working with Public Folders
Create a Public Folder
Add Users to a Public Folder
Post Information in a Public Folder
Send an Email Message to a Public Folder

Personalizing Your Email
Apply Stationery and Themes
Create a Custom Theme
Create Signatures
Modify Signatures
Configure Email Message Security Settings

Organizing Outlook Items
Group Items
Create Search Folders
Apply Conditional Formatting

Managing Outlook Data Files
Create a Data File
Add Outlook Data Files to a Mail Profile
Change Data File Settings

Working with Contacts
Forward Contacts
Edit an Electronic Business Card
Export Contacts
Perform a Mail Merge
Link Items to Business Contact Manager

Saving and Archiving Email
Save Messages in Alternate Formats
Archive Messages
Protect Personal Folders

Creating a Custom Form
Add Form Fields
Save a Form as a Template
Test a Form

Working Offline and Remotely
Make Folders Available Offline
Configure RPC Over HTTP
Download Selected Messages
Publish Calendar Information to Office Online